Refund policy

RETURN & REFUND POLICY

Last Updated: August 22, 2026

Thank you for shopping with us! We want every customer to have a clear understanding of our return and refund policy before placing an order. Please read the following policy carefully before completing your purchase.

1. ALL SALES ARE FINAL

ALL SALES ARE FINAL. WE DO NOT OFFER REFUNDS, RETURNS, OR EXCHANGES FOR ANY REASON EXCEPT WHERE REQUIRED BY APPLICABLE LAW OR WHERE WE DETERMINE THAT AN ITEM ARRIVED DAMAGED, DEFECTIVE, OR INCORRECT.

By placing an order, you acknowledge and agree to this policy.

We strongly encourage customers to carefully review all product information, including the product description, size, color, style, quantity, and shipping information before completing their purchase.

2. NO REFUNDS

Once an order has been successfully placed, NO REFUNDS WILL BE ISSUED for:

  • Change of mind
  • No longer wanting the item
  • Ordering the wrong size
  • Ordering the wrong color
  • Ordering the wrong style
  • Ordering the wrong quantity
  • Accidental purchases
  • Incorrect shipping information provided by the customer
  • Personal preference
  • The item not looking exactly as expected based on the customer’s personal preference
  • Shipping delays caused by the carrier
  • Failure to receive an order due to an incorrect address provided by the customer
  • Failure to read the product description or sizing information before purchasing

Please make sure you are completely confident in your purchase before submitting your order.

3. ORDER CANCELLATIONS

Orders may begin processing immediately after they are placed. Because of this, orders cannot be canceled once they have been submitted for processing.

If you need to make a change to your order, please contact us as soon as possible. While we may attempt to accommodate requests that are received before processing begins, we cannot guarantee that changes or cancellations will be possible.

4. DAMAGED OR DEFECTIVE ITEMS

Although we do not accept standard returns or provide refunds, we understand that occasionally an item may arrive damaged or defective.

If you receive an item that appears to be damaged or defective, contact us as soon as possible after delivery.

Your message should include:

  • Your order number
  • A description of the issue
  • Clear photographs showing the damage or defect
  • Photographs of the packaging, if applicable

We will review the information provided and determine whether the issue qualifies for a replacement or another appropriate resolution.

Submitting a claim does not automatically guarantee a refund or replacement. Each situation will be reviewed individually.

5. INCORRECT ITEM RECEIVED

If you receive an item that is materially different from what you ordered, please contact us as soon as possible with your order number and clear photographs of the item received.

If we determine that the incorrect item was sent due to an error on our part, we may provide an appropriate resolution, which may include a replacement.

6. SIZE & FIT

Customers are responsible for selecting the correct size before placing an order.

Please carefully review the sizing information provided on the product page before purchasing.

We do not accept returns or provide refunds due to sizing, fit, or personal preference.

If you are unsure about sizing, we recommend contacting us before placing your order.

7. COLOR & APPEARANCE

Product colors may appear slightly different depending on your device, screen settings, lighting, photography, or other factors.

Minor differences in color or appearance do not qualify an order for a refund or return.

8. SHIPPING ISSUES

Once an order has been shipped, delivery is handled by the applicable shipping carrier.

We are not responsible for delays, missed delivery attempts, carrier-related issues, or other circumstances outside of our control.

If a package is marked as delivered by the carrier but you cannot locate it, please first check with household members, neighbors, and the carrier.

If you entered an incorrect or incomplete shipping address at checkout, we cannot guarantee that the order can be recovered or redirected.

Orders affected by incorrect customer-provided shipping information are not eligible for a refund.

9. RETURN REQUESTS

Because ALL SALES ARE FINAL, we do not accept standard return requests.

A return will only be considered if we specifically authorize one due to an approved issue with the order.

Do not send an item back without receiving authorization from us first. Unauthorized returns may not be accepted or processed.

10. REFUNDS FOR APPROVED CLAIMS

If we determine that a refund is appropriate for an approved claim, the refund will be processed according to the applicable payment method and processing requirements.

Please allow additional time for your bank or payment provider to post the refund to your account.

Again, refunds are not guaranteed and are only issued when an order qualifies under this policy or when otherwise required by applicable law.

11. FRAUDULENT OR ABUSIVE CLAIMS

We reserve the right to investigate claims involving suspected fraud, abuse, repeated disputes, false information, or misuse of this policy.

Orders associated with fraudulent or abusive activity may be denied a refund, replacement, or other resolution to the extent permitted by law.

12. CONTACT US BEFORE PURCHASING

If you have questions about a product, size, color, shipping information, or anything else regarding your order, please contact us before placing your order.

We are happy to help clarify questions whenever possible.

13. CUSTOMER AGREEMENT

By completing a purchase, you confirm that you have read and understood this Return & Refund Policy and agree to its terms.

PLEASE DO NOT PURCHASE IF YOU DO NOT AGREE TO THIS POLICY.

IMPORTANT REMINDER

ALL SALES ARE FINAL.

NO REFUNDS.

NO STANDARD RETURNS.

NO EXCHANGES.

PLEASE REVIEW YOUR ORDER CAREFULLY BEFORE COMPLETING YOUR PURCHASE.

Exceptions may apply only for approved damaged, defective, or incorrect items, or where required by applicable law.